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SECURITY

How we protect your data.

Current controls, service providers, and readiness limits for the assisted launch. Reviewed November 8, 2026. Use this page to identify the evidence and commitments you need before sharing customer data.

Infrastructure

Application hostingVercel hosts the application and its server functions.
Database and authenticationSupabase provides managed Postgres, authentication, and file storage. The current database region is US East (Ohio).
AI processingProduct AI features use the xAI API. Relevant prompts and workspace context are sent to that provider when you use an AI feature.
Launch servicesOnboarding is assisted. Automated paid checkout and application transactional email are not yet enabled for this launch. Authentication email uses a separate service whose delivery still needs verification.

Encryption

In transitThe application is served over HTTPS, with HTTP Strict Transport Security configured.
Provider controlsDatabase, storage, and AI services have their own encryption and key-management controls. Ask for the provider documentation relevant to your review.
Service credentialsServer-side provider credentials are configured through deployment environment settings. They must not be included in customer exports or support messages.

Access controls

Workspace isolationApplication authorization and database policies scope access to a workspace. Release checks include targeted tests for access across workspace boundaries.
RolesWorkspace roles limit the actions members can perform. Some administrative actions require owner or manager access; assisted plan changes require a separately authorized operator.
Audit coverageAssisted plan changes record the operator and before/after state. Audit coverage and retention for other actions must be confirmed for your requirements.
SSO and MFAAvailability and enforcement depend on configuration. A plan name alone is not confirmation that SSO or multi-factor authentication is enabled for your workspace.

Data handling

Data residencyThe database is hosted in the United States. That does not establish a location guarantee for all providers or AI processing. Confirm any residency requirement before uploading data.
Data exportThe admin Exports panel provides workspace-scoped pipeline, activity, and signals CSVs, with a maximum of 10,000 rows per export. These exports are not a complete workspace archive.
Deletion and retentionContact support for an export or deletion request and its scope. Removing a prospect preserves history; it is not full erasure. Automatic workspace deletion after cancellation is not currently implemented.
Provider termsThe draft Privacy Policy and DPA describe current providers. Final retention periods, transfer terms, and contractual commitments still require confirmation.
AI data handlingxAI publishes its API data-handling policy, including training permissions and default audit retention. We have not verified a zero-data-retention arrangement for this service.

Vulnerability management

Release checksChanges go through an accountable release owner, automated checks, and validation appropriate to the affected behavior. Passing these checks is not a security certification.
Independent testingA completed independent penetration-test report is not currently available.
DisclosureReport suspected vulnerabilities to keating.andrewj@gmail.com. Please include the affected feature, reproduction steps, and potential impact without sending sensitive customer records.

Incident response

MonitoringBasic application health checks are available. Dedicated external error monitoring is still being prepared.
Incident contactReport a suspected incident to keating.andrewj@gmail.com. Contractual notification and support response commitments must be agreed before purchase.
BackupsScheduled database backup snapshots are present. Point-in-time recovery is not enabled in the verified configuration. Database backups do not include uploaded files in Supabase Storage.
Recovery readinessUploaded-file backups and a completed restore drill are not yet verified. No fixed recovery time or maximum data-loss interval is promised.

Compliance

SOC 2ProspectSentinel does not currently have a SOC 2 report.
Privacy and contractual reviewThe public Terms, Privacy Policy, and DPA remain drafts. Seller details and operating commitments must be finalized before they can be treated as an agreed customer contract.
Sensitive dataDo not submit payment-card details, protected health information, or other regulated sensitive records through product fields or support email.

Reporting a vulnerability

We welcome responsible disclosure. If you've found a security issue:

  1. Email keating.andrewj@gmail.com with reproduction steps + impact.
  2. Use test records where possible and avoid accessing another customer's data.
  3. Include a safe way to contact you so we can coordinate investigation and disclosure.

Requesting documentation

Contact us to review the evidence available for your requirements:

Email keating.andrewj@gmail.com with your request.